Prior to signing a court reporting service or company for your next deposition, these are 3 major points to remember. While this list seriously isn’t far-reaching, it covers the basics in order that you’re well on the way to picking the best suited court reporting service.
1. Make sure they Supply Professional Support Staff – You want to be sure that the court reporting agency you help has good customer services. Everyone hates voice snail mail and long-winded menu alternatives, “Press 1 for this, Press 2 for that will… “Your court reporting firm needs real, live people to talk with who can view a realtime transcript“. And those people must be friendly and professional.
2. Make Sure they have a very Great Website – These days there is no reason why a courtroom reporting firm shouldn’t have a website complete with deposit scheduling, customer login and also a complete host of report pool features. An outstanding website that will facilitate online scheduling having customer logins for time-saving purposes is a must in this day and age.
Make Sure These are A “One Stop Shop” – Who wants to suffer from multiple vendors? In choosing good court reporting company or service, you want to choose the person who can manage as many of the facets of the deposition as is possible. With single phone call you will be able to schedule the conference suite, the court media reporter, the interpreter and the videographer.